![]() ![]() It will also entitle customers to receive a refund of any unlawful surcharge they have paid and enable them, if necessary, to take legal action to recover any such surcharge. The new rules will be enforced by Trading Standards who will have the power to take civil enforcement action against traders who breach the regulations. It’s completely unfair for someone to be hit by a hidden fee just before they are about to make a purchase, so by scrapping these rip-off charges we are helping to give power back to the consumer.Īs we build a fairer society, this added transparency ensures buyers can make informed choices about how they spend their hard-earned money. ![]() This will ensure consumers can be confident that there won’t be any nasty surprises, and they won’t be penalised for wanting to pay in a particular way.Įconomic Secretary to the Treasury, John Glen said: Today’s ban means that it will be unlawful for retailers to charge additional fees when someone uses a particular credit or debit card, or other payment systems like PayPal, to make a purchase. It is estimated that surcharging cost Brits £166 million in 2015. Some retailers have been known to add charges which are far higher than it costs them to process a payment. So-called ‘surcharging’ has become commonplace, particularly online, with many retailers hitting people with surprise charges just before they are about to make a purchase. ![]() Hidden charges for paying with a debit or credit card will be banned from today (13 January), helping millions of UK consumers to avoid rip-off fees when spending their hard-earned money. ![]()
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